Testimonials

Mrs Cottam, Heysham. LA3

My friend recommended OVENU – I’m so glad she did – saves me a job I hate doing. I will definitely use OVENU again and tell all the Mum’s at school.

Mrs Cottam, Heysham. LA3

Miss Anne, Lancaster. LA1

I am disabled, so having my oven done is a real treat. I am amazed that there was no mess and no smells from the products used. Can’t wait to show my Mum my new clean oven. Thank you.

Miss Anne, Lancaster. LA1

Mrs W, Lancaster. LA3

I am delighted with the wonderful service provided by Paul today. My oven had not been cleaned properly for nearly 10 years and it was disgusting. It is now absolutely spotless, I feel as if I have a new oven. Paul was punctual, polite and very hard working. Thank you.

Mrs W, Lancaster. LA3

Mrs Turner, Wray. LA2

Paul came exactly as arranged. Worked quickly and efficiently to clean my oven and extractor hood. Delighted with the result. Will definitely be using OVENU again.

Mrs Turner, Wray. LA2

Mrs Thomas, Morecambe. LA3

Fantastic. Can’t believe my oven looks brand new again!

Mrs Thomas, Morecambe. LA3

Mrs Spencer, Heysham. LA3

Quick, efficient. Would definitely use them again.

Mrs Spencer, Heysham. LA3

Mrs Taylor, Cockerham. LA2

A brilliant job!

Mrs Taylor, Cockerham. LA2

Mrs Welfare, Morecambe. LA3

I am so impressed with how my oven looks now. It is even better than I expected and after having read the reviews I had pretty high expectations. It’s astounding the difference. No smells, no irritants. Believe it or not I have been looking at new ovens and this looks better! Will definitely be using OVENU Lancaster again.

Mrs Welfare, Morecambe. LA3

Mr Robert Stuckey, Bare. LA4

Please accept my gratitude for making such a splendid job of cleaning my oven. I just cannot do the job myself. owing to being disabled. OVENU make such a super job, my oven looks like brand new.

Mr Robert Stuckey, Bare. LA4

Mrs Smith, Hest Bank. LA2

Paul and Sharon did a great job and cleaned the oven to my satisfaction and left the oven clean, like new.

Mrs Smith, Hest Bank. LA2

Miss Dixon, Kendal. LA9

I am so pleased with the service I received. My oven was so dirty I nearly bought a new one, but now it looks like brand new.

Miss Dixon, Kendal. LA9

I. Day, Lancaster. LA1

Service wonderful, oven looked like new despite it being over 10 years old. Many thanks.

I. Day, Lancaster. LA1

Mrs Jewitt, Heysham. LA3

Brilliant job, really pleased, looks like new. Will definitely book/use again. Many thanks.

Mrs Jewitt, Heysham. LA3

Mr Walker, Slack Head. LA7

Many thanks for an absolutely fantastic job on my oven amd fan. Amazing result and will recommend to others.

Mr Walker, Slack Head. LA7

Mrs Downey, High Bentham. LA2

You have turned the oven I inherited when I moved house from a heap of smelly junk into bright, sparkling appliance, fit for purpose. At last I can cook again! Many thanks. Very good indeed.

Mrs Downey, High Bentham. LA2

Sue Hamilton, Bentham. LA2

Great job done in an efficient and friendly manner. Will use again in 12 months time without hesitation. Many thanks.

Sue Hamilton, Bentham. LA2

Mrs Patricia Morfin, Lancaster. LA2

Very professional and very polite. Would use you again.

Mrs Patricia Morfin, Lancaster. LA2

Lindsay Creed, Morecambe. LA4

Very pleased with my sparkly new oven. Very friendly and efficient. Would definitely recommend. Thank you very much.

Lindsay Creed, Morecambe. LA4

Mr Wright, Heysham. LA3

Delighted with the service. Came out at short notice and has left us with what looks like a brand new oven. Highly recommended. This local business helped us when we really needed it. Thanks Paul, see you next time.

Mr Wright, Heysham. LA3

Mrs Robley, Ulverston. LA12

So delighted with the service. Could not believe the difference – it really is like a new oven – very impressed. The whole process was efficient and Paul was a pleasure to deal with. Would definitely recommend OVENU!

Mrs Robley, Ulverston. LA12

Mrs Thompson, Kendal. LA9

Very satisfied with the quality of workmanship. Arrived on time , pleasant people and the oven looked beautiful when the work was finished. Would not hesitate to remember and use them again.

Mrs Thompson, Kendal. LA9

Mrs Thomas, Lancaster. LA1

I can’t believe it…my lovely shining Aga. Paul cleaned my Aga whilst I was away on holiday. I’m so delighted with the result. Thank you.

Mrs Thomas, Lancaster. LA1

Mrs Richardson, Glasson Dock. LA2

Paul turned up on time and was friendly, thoughtful and considerate in my home. He was also good with my cats. The oven is beautifully clean, practically in showroom condition. He worked timelessly for 3 hours and cleaned up after himself and left everything better than when he started it. I would definitely recommend OVENU.

Mrs Richardson, Glasson Dock. LA2

Mrs Haywood, Carnforth. LA5

Thank you very much it’s a great job. I will be recommending you.

Mrs Haywood, Carnforth. LA5

Mrs Strzaker, Lancaster. LA1

Fantastic service. Really impressed. Oven now looks brand new!!!

Mrs Strzaker, Lancaster. LA1

Mrs Melvin, Lancaster. LA2

Thank you for making my oven look like new! Super sparkly!

Mrs Melvin, Lancaster. LA2

Mr Hayes, Lancaster. LA1

Wonderful job. Paul did great.

Mr Hayes, Lancaster. LA1

Mrs Leeson, Lancaster. LA1

After 15 years of basic cleaning, it was time for some ‘serious’ cleaning. Amazing result, oven as good as new! Heartily recommended. Many thanks.

Mrs Leeson, Lancaster. LA1

Mr Costin, Morecambe. LA4

Excellent service, very professional – will have it cleaned on a regular basis from now on. So good having them back to clean the hob.

Mr Costin, Morecambe. LA4

Mr Stewart, Lancaster. LA1

Paul visited us at very short notice and did an amazing job in cleaning my oven. Paul is very personable and I would definitely use Paul and Sharon from OVENU again. Highly recommended.

Mr Stewart, Lancaster. LA1

Mrs Taylor, Lancaster. LA1

Our oven looks amazing. Thank you so much. We thought we may have to buy a new one. You have saved us a good few hundred pounds.

Mrs Taylor, Lancaster. LA1

Miss Bird, Morecombe. LA3

You have worked a miracle on my oven. We moved into our house and the following day you were here. The service has been phenomenal and you have done an incredible job. I didn’t think it’d be possible to get it THAT clean. Thank you so much! I will recommend you to everyone.

Miss Bird, Morecombe. LA3

Mrs Williams, BLS, LA5

Delighted my oven looks brand new.

Mrs Williams, BLS, LA5

Mrs O’Connell, Carnforth. LA5

This service is absolutely fabulous. My oven is so sparkly and clean. Will be having an annual clean from now on. Thank you so much.

Mrs O’Connell, Carnforth. LA5

Mrs Scott, Heysham. LA3

Delighted with the oven, it’s never been so clean! Paul was helpful and friendly. Will be regular customer.

Mrs Scott, Heysham. LA3

Mrs Le Clem’nant, Carnforth. LA6

Delighted with the service. Paul was thoroughly professional in his approach and left our ovens looking like new. Would recommend him very highly.

Mrs Le Clem’nant, Carnforth. LA6

Mrs Jones, Lancaster. CA17

Thank you for making my 7 year old oven look BRAND NEW. Great service, efficient and friendly and worth every penny for the time spent and quality of work.

Mrs Jones, Lancaster. CA17

Mrs Sparks, Carnforth. LA5

Job done was brilliant. Love the ‘new’ oven!

Mrs Sparks, Carnforth. LA5

Mrs Rodwell-Nicholls, Bolton-Le-Sands.LA5

Thank you so much for a fantastic friendly service. My oven looks like new! I will highly recommend you to my friends and family. Money well spent. Thanks.

Mrs Rodwell-Nicholls, Bolton-Le-Sands.LA5

Mrs Watts, Lancaster. LA2

Thank you so much for cleaning my oven. It hadn’t been cleaned for a long time but thanks to you it is like a new oven! It has never been so sparkly and shiny clean – fantastic! I would definitely recommend Paul from OVENU Lancaster.

Mrs Watts, Lancaster. LA2

Mrs Earl, Carnforth. LA5

Amazing results. Will be telling everyone about your fab work.

Mrs Earl, Carnforth. LA5

Mrs Adams, Garstang. PR3

Very satisfactory, clean worker, no smell. Oven like new. Thank you.

Mrs Adams, Garstang. PR3

Mrs Holden, Heysham. LA3

Oven looks as good as new. No mess, friendly and polite service. Will use again and recommend.

Mrs Holden, Heysham. LA3

Mrs Boon, Carnforth. LA6

Excellent service and value! Would definitely use again! Will recommend to friends.

Mrs Boon, Carnforth. LA6

Mrs Mugford, Hornby. LA2

Fantastic job – oven looks like new again. Would highly recommend.

Mrs Mugford, Hornby. LA2

Miss Davis, Morecambe. LA4

Absolutely fabulous job! Oven is like brand new, cannot wait to show the family. Great service from start to finish. Will be using again. Thank you very much.

Miss Davis, Morecambe. LA4

Mrs Knight, Carnforth. LA5

A great result – a clean, sparkling oven. Professional service.

Mrs Knight, Carnforth. LA5

Mrs Turner, Carnforth. LA5

I am very pleased with the service given to me. My ovens look like new. They were very clean and tidy, hardly no mess at all.

Mrs Turner, Carnforth. LA5

Mrs Hornby, Kendal. LA9

Thank you for a fantastic job! Very efficient, thorough and friendly service…… I’ll be arranging another oven clean (although I’m reluctant to use my sparkly ‘new’ oven at the moment!!) very soon!

Mrs Hornby, Kendal. LA9

Miss Morley, Lancaster. LA1

Absolutely delighted, this is nothing short of a miracle!

Miss Morley, Lancaster. LA1

Mrs Calender, Lancaster. LA1

Excellent service. Oven immaculate. Brand new oven. Worth every penny.

Mrs Calender, Lancaster. LA1

Mrs Holmes, Kendal. LA8

Excellent service, very punctual. A great job.

Mrs Holmes, Kendal. LA8

Mr Bulger, Morecambe. LA3

Oven looks like new. A really professional job completed quickly and efficiently. Excellent value!

Mr Bulger, Morecambe. LA3

Miss Eden, Lancaster. LA1

I was recommended to use OVENU by another firm. They were able to come almost immediately. The couple were polite, clean and tidy. The oven was sparkling after they had finished….Wow.

Miss Eden, Lancaster. LA1

Mrs Stubbington, Lancaster. LA1

We booked OVENU to clean our oven before we moved out of our rented property. They were exceptional in every way. The team arrived early and the oven now looks brand new. We will now be recommending OVENU to all our friends and family. Thanks again.

Mrs Stubbington, Lancaster. LA1

Miss Kidd, Lancaster. LA5

Absolutely delighted with the results. Does more than it says on the tin! I would recommend this service to everyone!

Miss Kidd, Lancaster. LA5

Mrs Bowker, Lancaster. LA2

Thank you so much for cleaning my oven and making it look like new again. Worth every penny.

Mrs Bowker, Lancaster. LA2

Mrs Edwards, Bare. LA4

Very friendly, efficient service. Good standard of service delivered with very clean outcome.

Mrs Edwards, Bare. LA4

Mr Mitchell, Lancaster. LA2

Very prompt and reliable service. Oven looks like new. Very pleased.

Mr Mitchell, Lancaster. LA2

Ms Bellward, Heysham. LA3

Very satisfied. Very quick and efficient and oven very sparkly at the end of it.

Ms Bellward, Heysham. LA3

Mrs Wilson, Swarthmoor. LA12

What can I say?!

Amazing!

Brilliant!

Fantastic!

Just as I expected – my oven and hob looking brand new again!

Mrs Wilson, Swarthmoor. LA12

Mrs Campbell, Carnforth. LA5

Wow! At such short notice OVENU saved the day! Professional, friendly and efficient service. My oven is like new and I couldn’t them highly enough. Brilliant!

Mrs Campbell, Carnforth. LA5

Mrs Price, Lancaster. LA1

Thank you. Five years of grime completely gone – oven looks like new!

Mrs Price, Lancaster. LA1

Mr Garner, Barrow-in-Furness. LA14

Well pleased

Great job

Nice people.

Mr Garner, Barrow-in-Furness. LA14

Mrs Stewart, Lancaster. LA1

My oven looks brand new – cleanest it’s been for years! Thanks.

Mrs Stewart, Lancaster. LA1

Miss McQueen, Lancaster. LA1

Thank you for a job well done. Never seen my oven looking so clean since it was brand new. Very professional and friendly service.

Miss McQueen, Lancaster. LA1

Mrs Lewis, Heysham. LA3

Extremely nice people to deal with – oven came up as new.

Mrs Lewis, Heysham. LA3

Mrs Wilson, Morecambe. LA4

Absolutely delighted. Looks like new. Great service.

Mrs Wilson, Morecambe. LA4

Mrs Preston, Kendal. LA6

Just had my Brittania Range valeted. It now looks like I just bought it. Brilliant service, very friendly and they never stopped. I would highly recommend Paul and Sharon and I will be re-booking.

Mrs Preston, Kendal. LA6

Miss Angel, Bolton Le Sands. LA5

Grateful. Thanks for a job well done. Clean, quick and efficient. Highly recommended for that job you don’t want to do yourself!

Miss Angel, Bolton Le Sands. LA5

Mrs McQueen, Lancaster. LA1

What a great job the gentleman did. It was like a new oven. Minimal disruption and mess. Won’t feel ashamed to open my oven door in front of visitors. Reasonable price for a job well done. Worth every penny for a job I hate to do. Thank you.

Mrs McQueen, Lancaster. LA1

Mrs Shield, Caton. LA2

I was recommended by a friend who had also used them. I found it a fabulous service, they talked me through what they were doing. The oven was fantastic after and the kitchen was left spotless.The staff were helpful and friendly. I would definitely recommend to others.

Mrs Shield, Caton. LA2

Mrs Brown, Silverdale. LA5

My cooker is now as good looking as the day I bought it. Sharon and Paul are very pleasant and professional.

Mrs Brown, Silverdale. LA5

Lynda, Lancaster. LA1

Paul is a very pleasant and friendly hard working guy. He has done an excellent job. Spotless finish and I am extremely pleased with the outcome.

Lynda, Lancaster. LA1

Mrs Elliott, Heysham. LA3

We are very pleased with the cleaning of our Aga. We found Paul and Sharon very friendly and professional people. Would definitely recommend to our friends and family.

Mrs Elliott, Heysham. LA3

Mrs Grahams, Lancaster. LA1

I am absolutely delighted and thrilled with the service I received from OVENU and the fantastic results! Thank you.

Mrs Grahams, Lancaster. LA1

Mrs Rigby, Morecambe. LA4

What can I say other than…wow! Amazed with how clean my oven came up – it was like new.  Also really lovely and felt comfortable. Will definitely be using OVENU Lancaster again!

Mrs Rigby, Morecambe. LA4

Mr Hammond, Morecambe. LA4

Thank you for an excellent job. Oven is like new. No smell and very tidy job.

Mr Hammond, Morecambe. LA4

Mr Dobson, Heversham. LA7

Just a few lines to say how efficient the couple who came to clean our oven were. It was in a really bad state. They arrived on time and really got stuck in straight away. Having taken nearly 5 hours I think they were glad to see the back of us. On the whole they made a very good job,  leaving the Range looking as new. Well done!!

Mr Dobson, Heversham. LA7

Mrs Hargreaves, Lancaster. LA5

My delight a ‘New oven’. Couldn’t recommend them enough and very pleasant.

Mrs Hargreaves, Lancaster. LA5

Mrs Grant, Lancaster. LA2

I am delighted with the results – the ovens look fantastic! Would definitely recommend.

Mrs Grant, Lancaster. LA2

Miss Frascarelli, Lancaster. LA1

OVENU have worked miracles on my oven! Worked quickly and efficiently with brilliant results.

Miss Frascarelli, Lancaster. LA1

Mrs Huck, Ulverston. LA12

I have used this service four times over the years at different properties, and am always happy with the service. Excellent. Would recommend it any time

Mrs Huck, Ulverston. LA12

Mrs Edmonds, Lancaster. LA2

Superb service and excellent results. Did a fantastic job from start to finish. Will use again and again. Value for money. Many thanks.

Mrs Edmonds, Lancaster. LA2

Mrs Glasfurd, Bentham. LA2

Paul and Sharon came today on time. Lovely, friendly service. Our Range cooker now looks like it has just come out of the showroom! We will definitely be using this service again.

Mrs Glasfurd, Bentham. LA2

Mrs Mosey, Arnside. LA1

Thank you for your excellent visit in cleaning the appliance superbly and in your friendly professional manner.

Mrs Mosey, Arnside. LA1

Mr Brown, Lake District. LA23

Everything is gleaming and clean. Thank you Sharon and Paul for a wonderful job.

Mr Brown, Lake District. LA23

Mrs Simpson, Ulverston. LA12

This was my first experience of OVENU. I am very impressed. My cooker looks like new. The couple who came to do the cleaning are delightful. I look forward to seeing them again.

Mrs Simpson, Ulverston. LA12

Mrs Phillips, Lancaster. LA1

Absolutely delighted with the service and quality of work from the OVENU Lancaster team. The oven looks brand new and they changed the lamp when we hadn’t managed to fix ourselves – so I’m really happy. Would whole heartily  recommend.

Mrs Phillips, Lancaster. LA1

Mr Smith, Heysham. LA3

Very satisfied. Worked hard. Came on time. Very good.

Mr Smith, Heysham. LA3

Mrs Denby, Lancaster. LA2

Great service, oven and hob sparkling. Able to come on day requested. Thank you.

Mrs Denby, Lancaster. LA2

Mrs Tucker, Morecambe. LA3

Fantastic job! Like a new oven and all done in under 2 hours – definitely use you again.

Mrs Tucker, Morecambe. LA3

Mrs Pye, Over Wyredale. LA2

Absolutely thrilled with my shiny, clean oven. Superb service by a lovely, friendly couple. Definitely be using OVENU again! Thank you!!

Mrs Pye, Over Wyredale. LA2

Mr Allen, Lancaster. LA2

We’re thoroughly delighted with the work done. The cooker is like new.

Mr Allen, Lancaster. LA2

Mr Walker, Lancaster. LA2

Thank you for doing an excellent job – the oven is like a brand new one – brilliant service.

Mr Walker, Lancaster. LA2

Mrs Tucker, Levens. LA8

Excellent service, prompt and efficient. I now have an oven as good as new. Thank you.

Mrs Tucker, Levens. LA8

Mrs. W.L.Jimack, Penrith. CA11

Very satisfactory job done. Thank you.

Mrs. W.L.Jimack, Penrith. CA11

Mrs Begg, Morecambe. LA4

I was very satisfied with the service and the end job was great. Thank you.

Mrs Begg, Morecambe. LA4

Miss Marshall, Morecambe. LA3

On time. Very tidy with their work materials – respected my house. Very pleased with the end product. Would use again and recommend.

Miss Marshall, Morecambe. LA3

Miss Smith, Lancaster. LA1

Thank you for leaving me with such a sparkling oven – like new. Prompt and polite – many thanks oven angels!!

Miss Smith, Lancaster. LA1

Mr Wilson, Morecambe. LA3

Fast efficient service. Came up like new.

Mr Wilson, Morecambe. LA3

Mrs Pitts, Barrow. LA13

Really pleased with the outcome, showroom quality. Tried all different products myself but nothing beats OVENU. Sharon and Paul lovely friendly people.

Mrs Pitts, Barrow. LA13

Miss Fisher, Lancaster. LA1

Really easy to book, prompt and courteous. Did a fantastic job – my oven looks brand new! Would definitely recommend. Thank you very much.

Miss Fisher, Lancaster. LA1

Mrs Ashford, Lancaster. LA1

I am more than pleased with the service. Not only a wonderful clean cooker but very friendly and helpful company. Will definitely spread the word and will have an annual service done. Well worth it. Will thank my friend for recommending this service.

Mrs Ashford, Lancaster. LA1

Mrs Kelly, Carnforth. LA6

Fantastic job. Thanks very much.

Mrs Kelly, Carnforth. LA6

Miss Crozier, Lancaster. LA1

I was delighted with the job done on my oven by Paul and Sharon – they were friendly and efficient and my oven looks like new. I will recommend them and will use them again.

Miss Crozier, Lancaster. LA1

Mrs Wilkinson, Carnforth. LA5

Quite simply great service, great value for money and great looking oven!

Mrs Wilkinson, Carnforth. LA5

Mrs Spur, Carnforth. LA5

Brilliant friendly service. Very happy with final result. Would not hesitate to use OVENU again. Money well spent!

Mrs Spur, Carnforth. LA5

Mr Hill, Grange-Over-Sands, LA11

We are very pleased with our gleaming oven. Thank you so much.

Mr Hill, Grange-Over-Sands, LA11

Mrs Ashworth, Morecambe. LA4

Wonderful, friendly service! Amazing job, won’t hesitate to recommend to everybody. Thank you!!

Mrs Ashworth, Morecambe. LA4

Mrs Raffaelli, Lancaster. LA1

Sharon and Paul did a fantastic job, really pleased with the results. They are really friendly and hard working, I just left them to it!

Mrs Raffaelli, Lancaster. LA1

Mrs Parton, Slyne. LA2

Thank you so much. My oven is like new – it really is fantastic. Lovely friendly people as well!

Mrs Parton, Slyne. LA2

Mr Morris, Morecambe. LA3

You dont get any more hones than these 2 . Worked hard and cleanly and the oven was immaculate. Highly recommended.

Mr Morris, Morecambe. LA3

Mrs Hogden, Windermere. LA23

Very good job done. Oven now sparkling. Salads from now on.

Mrs Hogden, Windermere. LA23

Mrs Carradice, Morecambe. LA4

Excellent service and extremely happy with my beautiful clean oven. Many thanks.

Mrs Carradice, Morecambe. LA4

Mrs Learoyd, Morecambe. LA3

This was my first experience with OVENU and I am delighted with the results. They came recommended by friends and I in turn will recommend them to others. I have booked already with Paul for the next time. Fantastic and well worth it!

Mrs Learoyd, Morecambe. LA3

Mrs Dean, Bolton Le Sands. LA5

My very mucky oven now looks almost as new. I was very pleased with the service and would be happy to recommend OVENU to others.

Mrs Dean, Bolton Le Sands. LA5

Mrs Braithwaite, Lancaster. LA2

Sharon and Paul did a really good job on my Rangemaster oven. Even though it is 5 years old – it looks like new. They worked very hard and very efficiently and we were very pleased with the results.

Mrs Braithwaite, Lancaster. LA2

Joan Helmn, Morecambe. LA4

I’ve had my oven cleaned this morning it’s absolutely brilliant. Many thanks.

Joan Helmn, Morecambe. LA4

Mr Dalling, Middleton. LA3

Very neat, tidy and thorough.

Mr Dalling, Middleton. LA3

Mrs. P. Harris, Morecombe. LA3

I found the service very efficient and friendly. My oven looks like new now. Would definitely recommend OVENU to friends and family.

Mrs. P. Harris, Morecombe. LA3

Mrs Boffries, Morecombe. LA4

My oven looks like new and I am delighted. Sharon and Paul were friendly, polite, punctual and efficient and I’ll certainly be using them again.

Mrs Boffries, Morecombe. LA4

Ms Innes, Lancaster. LA1

Sharon and Paul on time. Quiet and efficient. Thorough job – very pleased. Friendly and easy to be with.

Ms Innes, Lancaster. LA1

Mr Mason, Lancaster. LA1

Fantastic job. Great friendly service. Would certainly use again and recommend to anyone else. Many thanks.

Mr Mason, Lancaster. LA1

Mrs Pearson, Windermere. LA23

Brilliant – friendly – good job done.

Mrs Pearson, Windermere. LA23

Mrs Rothwell, Windermere. LA23

My oven is looking new – great job, never seen it looking so clean and shiny.

Mrs Rothwell, Windermere. LA23

Mr Norris, Lancaster. LA2

A good job, well done.

Mr Norris, Lancaster. LA2

Mrs Joanna Dent, Morecombe. LA4

Thank you for the excellent service. My oven looks brand new and I am over the moon. I would definitely recommend OVENU to my family and friends. Thank you again.

Mrs Joanna Dent, Morecombe. LA4

Mrs Allen, Hawkshead. LA22

Paul and Sharon have done an excellent job. My very dirty oven now looks new! Very efficient and recommended.

Mrs Allen, Hawkshead. LA22

Mrs Sue Hughgonson, Windermere. LA23

Very polite people friendly – the results great, will have them again – a pleasure to have in our home.

Mrs Sue Hughgonson, Windermere. LA23

Mr Savage, Holme. LA6

Very pleased with the work done. Oven very clean. Both workers worked hard and results very pleasing.

Mr Savage, Holme. LA6

Mrs Langdale, Bentham. LA2

Oven looks like new. Quiet, friendly service. Thank you.

Mrs Langdale, Bentham. LA2

Mrs Cochrane, Carnforth. LA5

I am very pleased with the service I received. My oven is lovely and clean and looks like new. It saved me having to do it.

Mrs Cochrane, Carnforth. LA5

Mrs Mulvihill, Coniston. LA21

Thank you for a job very well done. My oven looks brand new.

Mrs Mulvihill, Coniston. LA21

Mrs P. Connelly, Morecambe. LA4

I am very pleased with my oven. They have been very professional and it looks excellent. Thanks very much and I will have them again.

Mrs P. Connelly, Morecambe. LA4

Mrs Broome, Kirby Lonsdale. LA6

An absolute fantastic job. My cooker looks like new. Very friendly and professional. The couple who cleaned it would recommend them.

Mrs Broome, Kirby Lonsdale. LA6

Mrs Robertson, Bolton- Le- Sands. LA5

What an amazing job. My ovens look like new. Sharon and Paul are really friendly and have done a first class job. Mats on the floor and everything left spotless – thank you. I will recommend to everyone!

Mrs Robertson, Bolton- Le- Sands. LA5

Mrs Harris, Sedburgh. LA10

Excellent job. Lovely people. What more could I ask.

Mrs Harris, Sedburgh. LA10

Ms Katherine Bevington, Lancaster. LA1

Excellent service and beautifully cleaned ovens. Exceedingly thorough job and will book you again.

Ms Katherine Bevington, Lancaster. LA1

Mr Cook, Lancaster. LA1

Paul and Sharon worked very efficiently and caused the minimum of disruption. The standard of cleanliness was very high and they left our kitchen spotless. They explained all the procedures in detail and were happy to answer all of our questions. All in all a very pleasant and helpful couple. Well done.

Mr Cook, Lancaster. LA1

Mrs Crossley, Morecambe. LA4

Thank you very much to Paul and Sharon, what an excellent job! My oven looks all shiny and new – I don’t want to cook in case I mess it up!

Mrs Crossley, Morecambe. LA4

Mr Fawcett, Morecambe. LA4

Arrived on time. Quick and the job everyone hates is done so easily. Will be on our spring clean list from now on. Very impressed.

Mr Fawcett, Morecambe. LA4

Mr Gale, Lancaster. LA1

Delighted with your service. The result is super and we shall continue to recommend you to other friends and also call you again in due course.

Mr Gale, Lancaster. LA1

Mrs O’Neill, Lancaster. LA1

Just to say I am absolutely delighted with the service provided. My request for oven cleaning was dealt with efficiently and promptly. My oven was cleaned so well it looks like new! I will definitely be recommending OVENU.

Mrs O’Neill, Lancaster. LA1

Mr Suthers, Lancaster. LA1

Excellent service.

Mr Suthers, Lancaster. LA1

Mr Pickard, Milnthorpe. LA7

A good clean service and will use you again.

Mr Pickard, Milnthorpe. LA7

Mr Kennedy, Lancaster. LA1

Excellent job – the oven looks much better!

Mr Kennedy, Lancaster. LA1

Mrs Stephenson, Overkellet. LA6

They were fast and efficient and did a very thorough job. My oven looks brand new and my Rayburn had a new lease of life. Very pleasant to have around and barely knew they were there.

Mrs Stephenson, Overkellet. LA6

Mrs Rogerson, Lancaster. LA2

The people arrived promptly and worked quietly and efficiently.I was very pleased with the result, my oven looked like new again. I would definitely use them again and recommend them to my friends.

Mrs Rogerson, Lancaster. LA2

Mrs Longcake, Lancaster. LA1

Very impressed, lovely couple and my oven looks brand new. Thank you very much!!

Mrs Longcake, Lancaster. LA1

Mrs Brownlee, Morecambe. LA4

A wonderful job, most efficient. Certainly would recommend Sharon and Paul to my friends.

Mrs Brownlee, Morecambe. LA4

Mr Harris, Arnside. LA5

We are delighted with result. Oven has come up like new!

Mr Harris, Arnside. LA5

Mrs Jolley, Lancaster. LA2

Punctual. efficient and pleasant. A fantastic job. Will recommend to everyone.

Mrs Jolley, Lancaster. LA2

Mrs Smith, Heysham. LA3

Fantastic job! Great service and lovely staff. I am so impressed it looks like a new oven!!

Mrs Smith, Heysham. LA3

Mrs Broster, Bare. LA4

I have found Paul and Sharon very friendly and have done a superb job of cleaning my oven and hob. Both are pristine and looking brand new and sparkling. Very, very pleased and impressed.

Mrs Broster, Bare. LA4

Mr Sant, Low Bentham. LA2

We are absolutely delighted with the condition of our oven after your cleaning. A superb job!

Mr Sant, Low Bentham. LA2

Mrs Chilton, Bolton-Le-Sands. LA5

Great service. Lovely and clean oven and house. Great people.

Mrs Chilton, Bolton-Le-Sands. LA5

Mrs Clark, Bolton-Le-Sands. LA5

Many thanks for a great job well done. The oven looks brand new! Excellent. Good luck!

Mrs Clark, Bolton-Le-Sands. LA5

Mr Mordy, Cumbria. LA6

I am very happy with the service – I have used OVENU a number of times and I will keep going back.

Mr Mordy, Cumbria. LA6

Mrs Gawne, Barrow. LA13

What a great couple. They have worked so hard to get our oven clean and the results are fantastic. Can’t wait to cook and bake again. Thank you so very much.

Mrs Gawne, Barrow. LA13

Mrs Perry, Morecambe. LA4

Thanks for the new oven which is fantastic. Have not seen the fan for years. Will recommend you to my friends.

Mrs Perry, Morecambe. LA4

Mrs Vallente, Lancaster. LA1

My oven was minging and I am very impressed with the service. My oven now looks like new and is a joy to cook in.

Mrs Vallente, Lancaster. LA1

Mrs Scott, Penny Bridge. LA12

Very pleased! A kind and lovely couple.

Mrs Scott, Penny Bridge. LA12

Mrs Shaw, South Lakeland. LA22

How lovely to see my Aga looking just as good as it should! Many thanks to Sharon and Paul.

Mrs Shaw, South Lakeland. LA22

Miss Webster, Ulverston. LA12

Thank you for restoring my oven back to its original state – well worth the money with little mess and no fuss.

Miss Webster, Ulverston. LA12

Mr Fearnhead, Morecambe. LA4

Punctual – arrived on time. Did a splendid job of cleaning our Neff oven. 3 and a quarter hours.

Mr Fearnhead, Morecambe. LA4

Mrs Walker, Morecambe. LA3

Very prompt service, excellent job done by professional and courteous staff.

Mrs Walker, Morecambe. LA3

Mr Pearce, Heyshott. LA3

Job well done.

Mr Pearce, Heyshott. LA3

Mr Richards, Lancaster. LA7

Very shiny – thanks.

Mr Richards, Lancaster. LA7

Mrs Moran, Morecombe. LA4

My annual oven clean is the best value I can imagine, it’s like getting a new cooker every spring. The work is always efficient and the end result is stunning.

Mrs Moran, Morecombe. LA4

Mrs Mace, Bolton-Le-Sands. LA5

Great to have a new gleaming cooker again. Great service. Thank you.

Mrs Mace, Bolton-Le-Sands. LA5

Mr Thorns, Carnforth.LA6

Excellent job – totally clean oven – no mess – many thanks.

Mr Thorns, Carnforth.LA6

Kate Tyson, Overton. LA3

Thanks for a great job on my cooker today, I am really chuffed. I will certainly recommend you to all my friends.

Kate Tyson, Overton. LA3

Mrs McConnell, Lancaster. LA2

Thank you very much for the fantastic work on my oven it looks brand new!

Mrs McConnell, Lancaster. LA2

Mrs Saward, Keasden. LA2

Mike has cleaned my cooker for 7 years and always does a wonderful job. He is a super worker and a delight to have around.

Mrs Saward, Keasden. LA2

Petra Wilson, Lancaster. LA1

I have been a customer for four years and cannot praise the service enough. I am delighted with the standard of service and professionalism.

Petra Wilson, Lancaster. LA1

Daveene Rix, Lancaster. LA1

Cannot believe how fantastic the oven, trays and racks are. Better than expected. Will highly recommend to everyone. Extremely pleased.

Daveene Rix, Lancaster. LA1

Mrs Singleton, Warton Carnforth, LA5

Mike Hodgson came at very short notice and turned my decrepit wreck into total joy! Not new but a very nice looking job.

Mrs Singleton, Warton Carnforth, LA5

Carol Burrow, Holme. LA6

Mike has been cleaning my ovens for 6 years and I have ALWAYS, without exception been delighted with the finished product. I would and do recommend him to everyone.

Carol Burrow, Holme. LA6

Anna Wiggins, Lancaster. LA1

I have used the service twice and I absolutely love it! Amazing results. Thank you so much.

Anna Wiggins, Lancaster. LA1

Jaqui Swinburne, Dalton-in-Furness. LA15

Amazing!

Jaqui Swinburne, Dalton-in-Furness. LA15

Amanda Chapman, Lancaster. LA1

Fantastic service. Oven looks like new.

Amanda Chapman, Lancaster. LA1

Mrs. Comish, Lancaster. LA1

I am always delighted when the OVENU visit has taken place. It looks like a new oven.

Mrs. Comish, Lancaster. LA1

Tamie Skelton, Kirkby Lonsdale. LA6

Professional, efficient service, would definitely use again.

Tamie Skelton, Kirkby Lonsdale. LA6

Viv Preston, Burton – in – Kendal. LA6

As usual Mike returns my Britannia range back to factory fresh. Think we’ll get a takeaway to night. I cant bear the thought of spilling any thing on my shiny, clean, sparkly machine!!

Viv Preston, Burton – in – Kendal. LA6

Alison Butler, Beetham. LA7

It’s a job I hate! I would not think twice about OVENU coming and doing the dirty job for me! Till next time. Thank you.

Alison Butler, Beetham. LA7

Mrs Bartle, Lancaster. LA2

Always a great job, oven looks like new yet again! A service with a smile.

Mrs Bartle, Lancaster. LA2

Susan Hornby, Kendal. LA9

Thank you…. excellent service…. makes me want to bake again now!!  Before OVENU even fairy cakes came out of the oven smelling of lamb!!

Susan Hornby, Kendal. LA9

Mrs Black, Barrow – In – Furness. LA13

Highly delighted with Mike’s work.

Mrs Black, Barrow – In – Furness. LA13

Padriac Monaghan, Lancaster. LA1

Really pleased with the results – looks like new. Speedy, prompt and very polite. Thanks very much.

Padriac Monaghan, Lancaster. LA1

Julie McFee, Carlisle. CA3

Absolutely excellent service. I can highly recommend getting a sparkling as new oven every year.

Julie McFee, Carlisle. CA3

David Wood, Morecambe. LA4

I am delighted with the work. The oven now looks as good as the day it was purchased.

David Wood, Morecambe. LA4

Val Rushworth. Carnforth. LA5

I feel I have a new oven. Mike was very hard working, paid attention to all details and my oven was a mess. Also clean and tidy on leaving. Many thanks.

Val Rushworth. Carnforth. LA5

Angela Dowthwaite, Warton. LA5

Fantastic, my oven looks brand new. Thank you.

Angela Dowthwaite, Warton. LA5

Jackie Harris, Sedburgh. LA10

This is fantastic service. I recommend it to everyone.

Jackie Harris, Sedburgh. LA10

Version 1.3

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

  • Identity and contact information of the data controller
  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
  • Details of whether personal data came from direct or indirect sources
  • Recipients or categories of recipients of the personal data
  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
  • Right to complain to the supervisory authority/regulator
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, and occasional marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.